*In-house training available*
Email to 
9am – 5pm (UTC +8)
Closing Date:
One week before course date.
690 West Camp Road
#08-13 JTC Aviation Two
Seletar Aerospace Park
Singapore 797523
AAIS Member: S$702/pax w/GST
Public: S$756/pax w/GST
Fees reflected are inclusive of 8% GST (in 2023).

About the Course:
The most common cause of accidents or industrial incidents is often attributed to human error. As much as using advanced technologies or devices, invest in trainings, repeated “reminders” to do the right thing, it is almost impossible to eliminate human error so long as there is human involvement in the process.

This 2 day program is designed to answer the all-important questions about Shisa Kanko. Participants will learn the best practices and techniques to develop a point and call system, and understand what it takes to work towards error proofing when doing a simple task. Participants will also get the opportunity to apply the techniques learnt and discover where point and call would be suitable in their current work environment.

Who Should Attend?
This workshop is suitable for certified and qualified staff – engineers and technicians working on weapon systems and aircraft maintenance – who are keen to enhance mindfulness in their daily tasks, and incorporate point and call in RSAF’s Deliberate Action Program.

Course Content:
1. Introduction
• History
• Industrial Examples
• Benefits

2. System Overview
• System requirements
• Recognition methods

3. Case Studies
• Railway companies
• Toyota
• Aviation companies

4. Workplace Application
• Review past incidents
• Evaluate point and call implemented in current Deliberate Action Program
• Develop strategies for continuous improvements
• Identify the “What’s Next” for new tasks
• Operationalizing Shisa Kanko

About the Trainer:

Ms. Swing Goh, Trainer, SQI
Swing has nearly 10 years of experience in hands-on Engineering, Quality, Management and Customer Service in multinational corporations as well as multi-industrial sectors. She has actively participated in training programs conducted at Shimano, Seagate and Hitachi Global Storage Technologies – organizations known for their trailblazing quality and world-class training efforts. She was part of a team, at Hitachi GST, which was involved LEAN project to reduce waste in customer audits.

Swing’s passion for sharing propelled her to leave her engineering comfort zone for the education industry where she is able to actively work with clients from students, job seekers, rank & file workers, PMETs and executive management. Through workshops and training sessions designed to incorporate workplace/life application and fun-learning, she is able to transform even the most technical and challenging topics into sessions that clients appreciate and enjoy. Swing’s belief in lifelong learning and continuous improvement inspires the birth of her tagline: “Your growth is my success!”.

With over 11 years of experience in training and development, Swing designs and facilitates a myriad of programs ranging from interpersonal communications, problem-solving & decisionmaking, leadership & teamwork, service excellence, people & personal development skills and business process improvements through LEAN methodology. She is active in consultancy work which includes Lean improvement, procedures establishment, On-The-Job-Training blueprint, talent development, competency mapping and Training Needs Analysis for corporate clients.

*Note: AAIS reserves the right to adjust the course pricing and to re-schedule or cancel any course due to unforeseen circumstances, course commencement is subject to minimum class size requirements.
Jointly Organised By: