Supplier Quality Management (SQM)

By attending this highly interactive workshop, you and your fellow colleagues will be able to:
• acquire the skills and competence in managing your supplier’s quality which is an extension of your own quality performance throughout the business lifecycle
• use proven quality tools & techniques to select, qualify, evaluate and develop your suppliers in order to achieve the favorable results you desired.

• Definition of Supplier Quality Management (SQM)
  – Understanding the relationship between Supplier & Quality
  – The importance and the goals of SQM
  – Why is SQM critical to your business?
• Suppliers Selection for your business
  – Define the type of suppliers required
  – Define the selection criteria
  – Analyze current supplier base
• Use of appropriate Supplier Sourcing Grid
  – Identify criteria for supplier sourcing grid
  – Supplier Sourcing Grid methodology
• Develop a reliable Supplier Rating System (SRS)
  – Effective supplier performance evaluation
  – Definition of SRS criteria
  – Implementation & follow-up
• Introduction to Supplier Risk / Certification Assessment
  – Identify assessment checklist
  – Assessment process and methodology
  – Formation of an assessment team
• Supplier Development
  – Supplier Development Tools and Techniques
  – Reactive versus Strategic Approaches
• Increase supplier visibility & participation-Joint Quality Manager/Joint Quality Engineer (JQM/JQE)
  – Benefits of JQM/JQE
  – Implementation of JQM/JQE
• Successful Supplier Quality Management
  – Supplier Performance Tracking
  – Measuring and Tracking Cost of Poor Supplier Quality
  – Closed Loop Corrective Action
  – Engaging Suppliers in Quality Systems (Early Supplier Involvement)

Mr. Tan Gheng Een, Trainer, SQI
Mr. Tan is the current Chairman of the Singapore Quality Institute (SQI). His professional memberships / appointments include being the Council member of the Singapore Accreditation Council (SAC), Senior Member of the American Society for Quality (ASQ), Director / Board Member of the Asian Network for Quality (ANQ), Board Member of the World Alliance for Chinese Quality (WACQ) and Member of the Singapore Institute of Directors (SID).

In the area of professional accreditation, Mr. Tan is a Certified Lead Assessor by the European Foundation for Quality Management (EFQM), Certified Lead Assessor for Supplier Certification & Risks Assessments, Trained Senior Adjunct Assessor for EduTrust Certification Scheme.

Mr. Tan specializes in Supplier Quality & Development Management / Providing Quality Consultancy Service in reorganising company’s Supplier Quality Department, Training Supplier Quality Assessors / Introducing structured Supplier Quality Management and Quality Audit Tools, Processes and Systems. He is the principal trainer for Supplier Quality Management, Supplier Quality Audits, and APQP & PPAP.