Monday to Friday,
19 to 23 August 2019
Monday to Friday,
9 to 13 September 2019
Email registration form to
9am – 5pm
Closing Date:
One week before course date.
77 Robinson Road
#28-03 Robinson 77
Singapore 068896
(excl. prevailing GST)
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About the Course:
Gain the confidence to effectively audit a quality management system (QMS) in accordance with internationally recognized best practice techniques. Demonstrate your commitment to quality by transforming existing auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business.

Grasp the key principles and practices of effective QMS audits, in line with ISO 9001:2015 and ISO 19011 ‘Guidelines for auditing management systems’. Using a step-by-step approach, you’ll learn the entire audit process from initiation to follow-up. You’ll gain the knowledge and skills required to undertake and lead a successful management systems audit.

Who Should Attend?
This course is ideal for anyone needing to audit an organisation’s ISO 9001:2015 QMS.

Course Content:
Upon completion of this training, you will be able to:

  • Identify the aims and benefits of an ISO 9001:2015 audit
  • Interpret ISO 9001:2015 requirements for audit application
  • Plan, conduct and follow-up auditing activities that add real value
  • Grasp the application of risk-based thinking, leadership and process management
  • Access the latest auditor techniques and identify appropriate use
  • Build stakeholder confidence by managing processes in line with the latest requirements
  • Understand the arrangements for BSI certification

Before attending this course, you are expected to have:

  • Knowledge of the following quality management principles and concepts:
    – The Plan, Do, Check, Act (PDCA) cycle
    – The relationship between quality management and customer satisfaction
    – Commonly used quality management terms and definitions and the 8 Quality Principles as given in ISO 9000
    – The process approach used in quality management
    – The Model of a Process-Based Quality Management System, the structure and content of ISO 9001
  • Knowledge of the requirements of ISO 9001

It is advisable that delegates have either attended an internal auditors course or experience with conducting internal or supplier audits

*Note: Course commencement is subject to minimum class size requirements.
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